Frequently Asked Questions

  • 1. What products do you offer?

    We create faith-inspired and personalized products, including:

    • Christian T-shirts, sweatshirts, and hoodies
    • Inspirational mugs and journals
    • Personalized keyholders
    • Tote bags and other accessories

    2. How long does it take to receive my order?

    Our products are made to order and take 3–5 business days for production. Delivery times are:

    • Hong Kong & China: 3–7 business days
    • Macau, Taiwan, Singapore: 7–15 business days

    3. Do you offer free delivery?

    Yes, we offer free delivery within Hong Kong. Shipping to Macau, Taiwan, and Singapore is calculated at checkout.

    4. What if my item arrives damaged or incorrect?

    Please email us within 7 days at megethosprints@gmail.com with your order number and photos, and we will resolve the issue promptly.

    5. Are your products made with quality materials?

    Yes! We use:

    • 100% cotton for T-shirts, sweatshirts, and hoodies
    • Durable ceramic for mugs
    • High-quality vinyl for prints and designs
    • Premium materials for journals, tote bags, and keyholders

    6. Can I return or exchange an item if I change my mind?

    Since all items are made to order, we only accept returns for defective or damaged products, not for buyer’s remorse.

    7. Do you accept bulk or custom orders?

    Yes! For bulk or custom orders, email us at megethosprints@gmail.com for pricing and details.

    8. Do you create personalized products?

    Absolutely! Many of our products can be personalized with names, messages, or custom designs upon request.