Shipping and Returns
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Processing Time:
All items are made to order with love and care. Please allow 3–5 business days for production before shipping.
Shipping Locations & Delivery Times:
We currently ship to the following locations:
- Hong Kong & China: Estimated delivery within 3–7 business days after processing.
- Macau, Taiwan, Singapore: Estimated delivery within 7–15 business days after processing.
Shipping Rates:
- Free Delivery: Available within Hong Kong.
- Outside Hong Kong: Shipping costs are calculated at checkout based on your delivery address.
Order Tracking:
Once your order ships, you will receive an email with a tracking number to monitor your shipment.
Delays:
Megethos Prints is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Returns & Exchanges:
All products at Megethos Prints are made to order to ensure quality and uniqueness. Because of this:
- We only accept returns or exchanges for defective or damaged items.
- Contact us within 7 days of receiving your order if you experience any issues.
- Items must be unused, unworn, and in original packaging to qualify for a return.
Non-Returnable Items:
- Personalized or custom-made products
- Sale or clearance items
How to Start a Return:
Email us at megethosprints@gmail.com with your order number, a description of the problem, and photos if applicable. We’ll guide you through the next steps.